Sales Policy

Effective Date: May 7, 2025

At Soloxtop (referred to as “we,” “our,” or “us”), we strive to provide our customers with high-quality products and an excellent shopping experience. This Sales Policy outlines the terms and conditions related to the sale of products on our website, https://soloxtop.com/.

By making a purchase on our website, you agree to the terms and conditions outlined in this Sales Policy.

1. Product Availability

  • We make every effort to ensure that the products listed on our website are available for purchase. However, product availability is subject to change, and we cannot guarantee that all items will be in stock at all times.

  • If an item is out of stock or unavailable, we will notify you promptly, and you will have the option to either wait for the item to become available or cancel your order for a full refund.

2. Pricing

  • All prices listed on our website are in USD (United States Dollar) unless otherwise stated.

  • Prices are subject to change without notice. Any changes to the price of a product will be applied at the time of purchase.

  • Prices do not include taxes, shipping, and handling fees, which will be calculated at checkout.

3. Order Processing and Confirmation

  • Once an order is placed, we will send you an order confirmation email with the details of your purchase.

  • We process orders promptly; however, orders may be delayed during peak periods, holidays, or due to circumstances beyond our control. If there is a delay in processing your order, we will notify you as soon as possible.

4. Payment Terms

  • Payment is due at the time of purchase. We accept major credit and debit cards, PayPal, and other payment methods available during checkout.

  • All payments are processed securely through trusted third-party payment processors.

5. Shipping and Delivery

  • We offer various shipping options, and shipping costs will be calculated at checkout based on your location and the selected shipping method.

  • Delivery times vary based on the shipping method chosen and the destination. We will provide an estimated delivery date at the time of order confirmation.

  • While we make every effort to ensure timely delivery, we are not responsible for delays caused by external factors, such as weather conditions or carrier issues.

6. Sales Tax

  • Sales tax will be applied to your order based on your shipping address, in accordance with applicable local laws.

  • The total sales tax amount will be displayed during the checkout process before you complete your purchase.

7. Order Cancellations

  • You can cancel your order only if it has not yet been processed or shipped. Once the order has been shipped, we are unable to cancel the order.

  • To cancel an order, please contact our customer support team as soon as possible with your order number.

8. Returns and Exchanges

  • Our Refund and Returns Policy applies to all purchases made on our website. Please refer to this policy for details on how to initiate a return or exchange.

  • Returns and exchanges are subject to our return eligibility conditions, which are outlined in the Refund and Returns Policy.

9. Warranty and Claims

  • For certain products, we offer a limited warranty as indicated on the product page.

  • If your product is defective or damaged, please contact us immediately. We will assist you with filing a claim for a replacement or refund, depending on the nature of the issue.

10. Promotions and Discounts

  • From time to time, we may offer promotional discounts, sales, or special offers. These offers are subject to specific terms and conditions and may have expiration dates.

  • Discounts and promotions cannot be combined unless explicitly stated.

11. Changes to This Sales Policy

  • We may update this Sales Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page regularly for any updates.

12. Contact Us

If you have any questions or need further clarification about our Sales Policy, please contact us:

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